GENERAL TERMS AND CONDITIONS FOR THE SALE OF VOUCHERS
Version as of June 2022
The purchase of vouchers by a Customer (herein “Customer” or “you”) from Salzburg Sport GmbH (herein “Salzburg Sport” or “we”) for the Bulls’ Corner restaurant is always subject to the following General Terms and Conditions (“GTC”).
1. General terms
Any individual arrangements, changes or additions to the purchase agreement, to the acceptance of an offer or to these GTC only become part of the agreement or take effect upon written confirmation from Salzburg Sport. We reserve the right to amend these GTC; any changes require the written form. The agreement is governed by the terms and conditions in effect at the time of purchase of the voucher in question. Any unilateral changes or additions made by the Customer are ineffective.
2. Conclusion of the agreement
The agreement comes into effect upon submission of an offer on the part of the Customer and acceptance on the part of Salzburg Sport. By placing the order, the Customer makes a binding offer to conclude a purchase agreement. The automated email confirmation of receipt of the order placed does not constitute acceptance on the part of Salzburg Sport. The Customer’s order is only deemed accepted upon the written (also electronic) order confirmation from Salzburg Sport or upon dispatch of the vouchers ordered, at which point the agreement comes into effect. The email delivery of electronic tickets for the Customer to print at home (“Print@Home”) is deemed equivalent to an express order confirmation.
Orders may only be placed by persons aged 18 and above.
3. Prices and terms of payment
Prices are indicated in Euro. All prices stated include any statutory VAT but exclude shipping costs and any additional fees that will be charged at the applicable rate. All prices are current prices and apply until further notice. Prices are subject to change.
Payments must be made in full without any set-off or deduction, e.g. of bank transfer charges, by credit card (Visa, Mastercard) or online bank transfer.
4. Retention of title
Vouchers remain the property of Salzburg Sport until they have been paid for in full. If vouchers are passed onto third parties, the retention of title remains in effect; the Customer is obliged to inform the individual third parties thereof.
5. Delivery terms
The vouchers will either be sent by email (“Print@Home”) or by post to the shipping address provided by you. The applicable shipping costs and the postal delivery times can be found in the online shop. The delivery times are not binding and represent the estimated time it takes the shipping company to make available and hand over the vouchers to the Customer. The cost of packaging is included in the shipping costs.
Print@Home allows the Customer to download and print the vouchers after paying for them. The vouchers purchased will also be sent to the email address provided by the Customer in the form of an email attachment (pdf).
In the case of a delay in the delivery, the Customer may withdraw from the agreement, but only after having set a reasonable grace period of at least two weeks. Withdrawal from the agreement must be made in writing by registered letter. The right of withdrawal only applies to that part of the delivery or performance affected by the delay.
6. Terms of redeeming vouchers
The value of a voucher is the Euro amount printed on it (in the case of Print@Home) or stored in the QR code or under the voucher number (in the case of a cheque card) at the time of purchase.
Both the QR code and the number on the voucher must be clearly legible, as they serve to verify the voucher upon redemption. The Customer is responsible for ensuring this. The authenticity of the voucher is verified and the available credit on the card determined by scanning the QR code or the voucher number. In case of doubt, the voucher history records stored on the Salzburg Sport systems serve as the conclusive reference.
Vouchers are transferable. Redemption of the voucher by any holder discharges Salzburg Sport of their debt. Vouchers may not be resold. A cash redemption is not possible.
It is permissible to redeem more than one voucher issued by Salzburg Sport at the same time. Should the amount available on a voucher be lower than the amount due, the difference may be paid using any other accepted payment method. Should the amount available on a voucher be lower than or equal to the amount due, the voucher is fully redeemed. Should the amount available on a voucher be higher than the amount due, the remaining credit remains on the voucher.
The current credit available on the voucher can be retrieved under “Value check & digital filing”, which can be found in the gift vouchers area of our website at https://www.bullscorner.at/en/gift-vouchers/, or by scanning the QR code printed on the voucher.
The value of a voucher can range from €20 to €1,000. Even if a voucher is topped up, the amount on the card may not exceed a nominal value of €1,000.
Vouchers purchased from Salzburg Sport (Bulls’ Corner restaurant) can be redeemed at the Bulls’ Corner restaurant (“redemption location”). These vouchers can be used for any consumption at the Bulls’ Corner restaurant.
7. Revocation
(a) Right of revocation
If you are a consumer within the meaning of the Austrian Consumer Protection Act, you have the right to revoke this agreement within 14 (fourteen) days without stating reasons.
The revocation deadline is 14 (fourteen) days from the day on which you, or a third party appointed by you, who is not the shipping company, take possession of the vouchers. In the case of Print@Home vouchers, it is from the day on which the email containing the voucher in the form of a pdf attachment is delivered to the Customer’s electronic area of disposition. In the event of a consolidated order of several vouchers to be shipped separately, the revocation period begins on the day that you, or a third party appointed by you, who is not the shipping company, take possession of the last voucher.
In order to exercise your right of revocation, you must notify us of your decision to revoke this agreement by sending an express statement (e.g. a letter sent by post, a fax or an email) to:
Salzburg Sport GmbH
FAO: Bulls’ Corner
Stadionstrasse 4/2
5071 Wals
Austria
Email: willkommen@bullscorner.at
You may, but are not required to, use the standard revocation form provided below.
The revocation deadline is deemed met if you dispatch the notification of your revocation before the end of the revocation period.
Standard revocation form
(If you wish to revoke the agreement, please complete this form and send it to us)
To: Salzburg Sport GmbH
FAO: Bulls’ Corner
Stadionstrasse 4/2
5071 Wals
Austria
Email: willkommen@bullscorner.at
– I/We (*) hereby revoke the agreement on the purchase of the following goods (*) / the rendering of the following service (*) entered into by me/us (*)
– Ordered on (*) / Received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of paper notification)
– Date
(*) Please cross out whichever is inapplicable.
(b) Consequences of revocation
If you revoke this agreement, we are required to refund all payments received from you, including the shipping costs (excluding any additional costs resulting from a different choice of shipping than the standard shipping offered by Salzburg Sport), without delay and within a period of no more than fourteen days from the day on which your notification of revocation of this agreement reaches Salzburg Sport. We use the same means of payment for the refund that you used for the original transaction, unless expressly agreed otherwise; you will not be charged any fees for the refund. In the event that the means of payment of the original transaction is not available for the refund, the money will be transferred to a bank account specified by you.
You must return the vouchers without delay and in any case no later than 14 (fourteen) days from the day on which you notify us of your revocation of this contract by returning or delivering them to
Salzburg Sport GmbH
FAO: Bulls’ Corner
Stadionstrasse 4/2
5071 Wals
Austria
The deadline is deemed met if you dispatch the goods before the end of the fourteen-day return period. We may refuse to refund you until we have received the vouchers or until you have submitted proof that you have dispatched the vouchers, whichever is earlier. You bear the direct costs of returning the vouchers.
In the event of loss in value of the goods, you are only liable if such loss in value is attributable to your handling of the goods to test their condition, properties and functionality in such a way that is unnecessary for those purposes.
8. Warranty and liability
In the event of slight negligence, all claims for damages are excluded. This restriction does not apply in the event of injury to life, limb or health.
Salzburg Sport is not liable for the loss or theft of vouchers. You are not entitled to claim replacement of the vouchers.
In the event that the vouchers delivered are defective, the statutory warranty rights apply.
9. Data protection
The Customer acknowledges that it is necessary to process personal data of the Customer in order to enter into the agreement for the purchase of vouchers. Salzburg Sport points out that the personal data of the Customer necessary for the performance of the contractual service are stored and processed in accordance with the relevant statutory provisions. The Customer’s personal data are treated with strict confidence and will not be passed on to any third parties without the Customer’s consent. The Customer has the right of access to personal data, and the right to rectification and erasure of personal data, among other rights. Please find more detailed information in our Privacy Policy.
10. Severability clause
Should any of the provisions of these GTC be found to be wholly or partially ineffective or invalid, the remaining provisions will be unaffected thereby. In the case of ineffective or invalid provisions, the appropriate statutory provisions will apply in their stead.
11. Venue, place of performance, alternative dispute resolution
These GTC, the voucher purchase agreement and all claims and disputes arising therefrom and/or in connection therewith are exclusively governed by Austrian law to the exclusion of all national and international conflict of law rules and the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction shall be the competent court for the Inner City District of Vienna. Any other mandatory venues as specified in the Austrian Consumer Protection Act (Konsumentenschutzgesetz) in favour of the consumer shall remain unaffected by this agreement on the venue.
The place of performance is the company’s registered office in Salzburg.
Consumers can lodge a complaint on the EU’s online dispute resolution platform: https://ec.europa.eu/odr.
The reference to this online dispute resolution platform herein does not constitute any prior consent by Salzburg Sport to participate in alternative dispute resolution proceedings. Prior written consent is required in each individual case.
You can also directly submit your complaint to Salzburg Sport by sending an email to: willkommen@bullscorner.at.